Come back tomorrow".Īnswer: Please be informed that there is no notification/window about the successful gift sending in the newest version of the game, you just tap a gift icon and an item is sent at once. Question: When I try to send a gift to my friend, I get a message "Each friend can be given only one free gift per day. To be able to receive new gifts, make sure to accept the ones you already have. The gifts that exceed that limit are lost, unfortunately. Question: Is there a limit of gifts I can receive from friends?Īnswer: The number of gifts that can be stored in the ‘Gifts’ tab is limited to 100 items (including free gifts, collection items, and ‘Thank You’ gifts). We apologize if this new feature of the game caused you any kind of inconvenience. You can check your friend's profession when you visit them or when you tap their avatar in the friends' list. Question: How can I hire friends and check their profession?Īnswer: To hire a Friend please visit a friend and tap the 'Hire' button at the bottom of the friend’s gameboard. Question: The game doesn’t run after installation or shuts down during play.Īnswer: To ensure optimal performance of the game, it is recommended that you restart your device after installing a new application. Should the issue persist afterwards, please contact our Support Team at with the detailed description of your issue. Question: As I try to install the update from App Store, it says the update is already installed.Īnswer: Please make sure you have the correct time and date settings on your device and that you have at least 1.6 GB free in order to be able to download this update. We are truly sorry about it and hope you’ll be willing to restart your adventure on any other supported platform. Question: How can I transfer my game progress from Facebook to the other platform?Īnswer: We regret to inform you that it is not possible to transfer the game progress of your Facebook game to the other platform for technical reasons. You can also follow the link to G5 Games website and download the game on your device to restart your adventure. We would suggest that you start playing the game on any other supported platform ( iOS, Mac, Android, Amazon or Windows 10), where the updates with new special events and bug fixes are regularly released. Question: The Secret Society is no longer available on Facebook.Īnswer: We are sorry to inform you that we are forced to discontinue this game on Facebook, as Flash is no longer supported by Adobe and web browsers since December 31, 2020. If you have any questions, please do not hesitate to contact our Support Team at - we’ll gladly assist further. To keep your progress, please avoid deleting or reinstalling the app. Question: I’ve got a message that the game goes offline permanently.Īnswer: To those who are playing the 1.36 game version and older - starting Approgress will not be synchronized and saved on the server. For Windows the minimum required OS version is 10 and above.For Android the minimum required OS version is 4.4 and above.For MacOS the minimum required OS version is 10.12.5 and above.For iOS the minimum required OS version is 11.0 and above.That is why the system requirements for updating the game are the following: If you have additional questions, please contact us at What are the system requirements for updating The Secret Society?Īnswer: We are always striving to improve our games and new game features are becoming more and more demanding of system requirements. You can change the game language in your device settings. Question: After the update I cannot play The Secret Society game in the Chinese Traditional language.Īnswer: Starting with the update the Secret Society game is no longer available in the Chinese Traditional language, but you can still play it in any other supported language. If you have additional questions regarding your G5 Friends account, please review our G5 Friends account questions article. You can then use your G5 Friends login credentials to transfer your progress to other platforms and devices. This will ensure the security of your account and prevent any loss of game progress. Make sure you have created an account with G5 Friends and linked it to your email address. Also, posting achievements, rating the game, and other game activities that require interacting with Facebook may be temporarily unavailable.ĭon’t worry, your game progress won’t be affected. This will result in further inability to invite friends from Facebook to the game and set an avatar from your Facebook account. Question: I cannot log into my Facebook account from within the game.Īnswer: We are sorry to inform you that Facebook authentication is no longer accessible in G5 Games.
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